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My registration card and sticker have not arrived

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Natasha B.
  • Updated

The NC DMV mails out the registration card and sticker approximately 7-14 business days after an online payment successfully processes. 

Please contact the NC DMV at 919.715.7000 or with this online form to confirm your mailing address and check the status of your shipment.

Note: The NC DMV can provide a shipping status, and the PayIt Support Team can confirm a successful payment made online through myNCDMV. Unfortunately, PayIt Support does not have any visibility on the status of your shipment.