Helpful NCDMV FAQs
The North Carolina Division of Motor Vehicles (NCDMV) provides comprehensive information on most frequently asked questions on their website at the links listed below:
myNCDMV says I cannot renew my license online this year, how do I schedule an appointment with the Driver License Office?
Visit the NCDMV website to schedule an appointment. Click here for a list of Driver License Office locations.
I haven't received my order, who do I contact?
All orders are shipped by the NCDMV directly. You can reach their team by calling (919) 715-7000 or by visiting their contact portal.
I'm disabled and cannot visit a Driver License Office to renew my State ID. How can I request homebound assistance?
Visit the NCDMV website for homebound assistance request options.
Is a safety inspection required to renew a vehicle on myNCDMV?
Yes. All motor vehicles must pass an annual safety inspection before they can be registered or renewed. This inspection must be conducted no more than 90 days before the license plate or registration expires. Visit the NCDMV website for more information on Emissions & Safety Inspections.
What should I do if I suspect vehicle inspection fraud?
The State Highway Patrol Investigative Services Unit investigates possible safety or emissions inspection fraud. If you believe fraud has occurred, you can file a complaint through the State Highway Patrol Investigative Services Unit Portal.